Unable to install Surveillance Manager

A CCTV monitoring and recording application
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nedhedrick
Posts: 9
Joined: 25 Dec 2021, 04:15

Unable to install Surveillance Manager

Post by nedhedrick »

Subject says it all. Only message received is "Operation Failed".

Device is an F5-221, running TOS 5.0.135-00173.

Any information would be appreciated!

Ned
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Unable to install Surveillance Manager

Post by TMSupport »

Can other applications be installed normally?
Please go to App Center - Settings to see if the app's storage location has enough space.
Please check if your device is connected to the internet.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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nedhedrick
Posts: 9
Joined: 25 Dec 2021, 04:15

Re: Unable to install Surveillance Manager

Post by nedhedrick »

Thanks for the quick response! No other apps would install. Upon further checking, I found my volume was corrupt. So I will be fixing that and try again. I will feedback when I am done.
User avatar
nedhedrick
Posts: 9
Joined: 25 Dec 2021, 04:15

Re: Unable to install Surveillance Manager

Post by nedhedrick »

Update: When I resolved the issue with my Volume corruption, the installation works! Thanks for the guidance. You may close the issue as resolved.

Ned
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