TNAS-173C (F4-210) keeps rebooting

Topics about hardware platform, power, memory, UPS, network adapter
Locked
User avatar
gpschmidt
Posts: 2
Joined: 24 Oct 2022, 20:58

TNAS-173C (F4-210) keeps rebooting

Post by gpschmidt »

I've had this unit for at least a year with no issues. Late yesterday it began beeping and rebooting, when it had been acting fine. The NAS was only about a 1/4 utilized on space, but it no longer boots to the OS. Powers up, beeps, shuts down for a few minutes, then boots up again. It repeats the process to no end. Serial number of the unit is 2003300220. Thanks for your help.

- Greg
User avatar
gpschmidt
Posts: 2
Joined: 24 Oct 2022, 20:58

Re: TNAS-173C (F4-210) keeps rebooting

Post by gpschmidt »

Also...I removed all the drives and tried to power it back up. It behaves the same, boots, beeps and reboots. I am unable to get to the TOS desktop.
User avatar
TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: TNAS-173C (F4-210) keeps rebooting

Post by TMroy »

The hardware of your TNAS is failed. please contact our service team and ask for warranty service.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Locked