Auto Power On

Topics about hardware platform, power, memory, UPS, network adapter
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Auto Power On

Post by TMSupport »

XFNeo wrote: 17 Nov 2022, 07:09 I have the same problem with auto power on after power failure.
Unfortunately I have no physical access to the NAS.
Can TNAS PC find the device?
Any tips when accessing TNAS through the web page?
Can it be accessed via SMB?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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XFNeo
Posts: 90
Joined: 10 Oct 2022, 23:18

Re: Auto Power On

Post by XFNeo »

TMSupport wrote: 17 Nov 2022, 17:14
XFNeo wrote: 17 Nov 2022, 07:09 I have the same problem with auto power on after power failure.
Unfortunately I have no physical access to the NAS.
Can TNAS PC find the device?
Any tips when accessing TNAS through the web page?
Can it be accessed via SMB?
After it was turned on by my wife, I have web and ssh access)
https://prnt.sc/AoskWEj10fPh
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XFNeo
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Joined: 10 Oct 2022, 23:18

Re: Auto Power On

Post by XFNeo »

{L_BUTTON_AT}TMSupport
Any updates?
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XFNeo
Posts: 90
Joined: 10 Oct 2022, 23:18

Re: Auto Power On

Post by XFNeo »

{L_BUTTON_AT}TMSupport

Hi! Any updates?
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TMRyan
TerraMaster Team
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Joined: 01 Dec 2020, 11:50

Re: Auto Power On

Post by TMRyan »

Does your device start up automatically on 00:00? If yes, you can email our technical support team with your device model and the screenshot of the browser interface when you boot up without the hard disk, and we will give you the file and method to update the BIOS.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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XFNeo
Posts: 90
Joined: 10 Oct 2022, 23:18

Re: Auto Power On

Post by XFNeo »

TMRyan wrote: 16 Dec 2022, 21:29 Does your device start up automatically on 00:00? If yes, you can email our technical support team with your device model and the screenshot of the browser interface when you boot up without the hard disk, and we will give you the file and method to update the BIOS.
I have not try it, my device is always on.
But in case of some problem with electricity, it may not start.
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MooieBoot
Posts: 33
Joined: 24 Nov 2021, 05:29

Re: Auto Power On

Post by MooieBoot »

I have the same issue with a F5-220 I want to use for backups, it doesn't Power On after power failure nor it powers on on setted times.
I did replace the CR2032 battery on the motherboard, is it a BIOS setting that was cleared due empty battery over time? I do have a 12p cable VGA so can hook it up to a screen if needed and change BIOS settings.
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