Advertised as 10GB, received with 10GB port covered and "1000Mbps LAN" written on the side of the box.
How could this be?
Received F2-422 with 10GB port covered
Re: Received F2-422 with 10GB port covered
Hello,
The product consists of three network ports: two 1000Mbps and one 10GbE.
The product consists of three network ports: two 1000Mbps and one 10GbE.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Re: Received F2-422 with 10GB port covered
{L_BUTTON_AT}hazza26
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Received F2-422 with 10GB port covered
OK, but the covered 10Gb port indicated to me that it was not usable. Do I need to remove the metal covering it?
Re: Received F2-422 with 10GB port covered
would you please also show the lable on bottom of your device? and your order bill too please, I want to make sure the model was not mixed with another one. thank you
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Received F2-422 with 10GB port covered
{L_BUTTON_AT}hazza26
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Received F2-422 with 10GB port covered
OK great, if the socket is underneath I will remove the cover myself and take you up on your kind offer. Thanks
Re: Received F2-422 with 10GB port covered
{L_BUTTON_AT}hazza26
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)