[F5-221] Automatic wake up

Topics about hardware platform, power, memory, UPS, network adapter
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TMSupport
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Re: [F5-221] Automatic wake up

Post by TMSupport »

{L_BUTTON_AT}Magicbow

Hi! MAPL0304V19 is not suitable for your board. I have sent a private message to you,please check it.
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TMSupport
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Re: [F5-221] Automatic wake up

Post by TMSupport »

{L_BUTTON_AT}eloo

Hi! Is the issue of automatic startup at 00: 00: 00 resolved?
If you have made some changes to Bios before, after upgrading Bios, you need to reconfigure it.
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eloo
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Re: [F5-221] Automatic wake up

Post by eloo »

{L_BUTTON_AT}eloo
TMSupport wrote: 01 Sep 2021, 14:17 Hi! Is the issue of automatic startup at 00: 00: 00 resolved? If you have made some changes to Bios before, after upgrading Bios, you need to reconfigure it.
I need to observe this a couple of days. For this night it seems to work. But i will give feedback in a few days.
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eloo
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Re: [F5-221] Automatic wake up

Post by eloo »

Magicbow wrote: 01 Sep 2021, 04:57
TMroy wrote: 27 Aug 2021, 22:48 Only modified the mechanism of bios boot time setting.
I think there is a problem here with some F5-221s. Initially my Bios said it was an "Evaluation" version, now it's showing as MAPL0304V19 on a 4.9.9 boot loader after flashing.

For reference my board serial number is: B-TM-J33A-184700348 and I have a second sticker of 000-F5221-FBA002-0001

I have the previously mentioned USB error, this seems to come from the boot loader. I have now got a Bios option for WOL (doesn't work) the random startup issues I have seemed to have been fixed, and unit seems faster.

However, I have lost a drive bay and this has broken my raid. Why has this reverted to a 4 drive unit when I have 5? Is the hardware faulty or the updated Bios? I'm pretty sure I'm not the only one with issues. Oh I almost forgot - and the typos in the Bios too.
which bay have you lost? the 5.th? just to make sure mine is working properly :D
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Magicbow
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Re: [F5-221] Automatic wake up

Post by Magicbow »

which bay have you lost? the 5.th? just to make sure mine is working properly :D
Yeah, it was just the 5th bay.

I was sent the Bios for my F5-221 by support which seems to be different from the previous one as it's JM33A_20191011. Flashed that and it hard bricked the device. :shock: So, now I have 5 red led's and no boot whatsoever. Tried the reset button, removed the battery - nothing. Dead. Looks like time to buy the Synology.

Seems like several board types\revisions in use per model - I never did get WOL to work or the start up and shutdown timers.
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Re: [F5-221] Automatic wake up

Post by TMSupport »

{L_BUTTON_AT}Magicbow

Sorry to hear that. MAPL0304V19 is not suitable for your board, but you have made a upgrade, and then some errors appeared.We sent JM33A_20191011 to you according to your needs, but it did not work. We guess it was broken when you upgraded the bios by mistake.
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eloo
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Re: [F5-221] Automatic wake up

Post by eloo »

Magicbow wrote: 02 Sep 2021, 03:27
which bay have you lost? the 5.th? just to make sure mine is working properly :D
Yeah, it was just the 5th bay.

I was sent the Bios for my F5-221 by support which seems to be different from the previous one as it's JM33A_20191011. Flashed that and it hard bricked the device. :shock: So, now I have 5 red led's and no boot whatsoever. Tried the reset button, removed the battery - nothing. Dead. Looks like time to buy the Synology.

Seems like several board types\revisions in use per model - I never did get WOL to work or the start up and shutdown timers.
So the bios from the support made out of your 4 bay NAS a 0 bay NAS?
Great job support!

IMHO you should really get a replacement
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eloo
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Re: [F5-221] Automatic wake up

Post by eloo »

{L_BUTTON_AT}eloo
TMSupport wrote: 01 Sep 2021, 14:17 Hi! Is the issue of automatic startup at 00: 00: 00 resolved? If you have made some changes to Bios before, after upgrading Bios, you need to reconfigure it.
Seems that the automatic startup is still present. I need to check the config TOS again but it seems that its still startup without any configuration.
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Re: [F5-221] Automatic wake up

Post by TMSupport »

{L_BUTTON_AT}eloo

Hi! Could you observe the phenomenon of automatic startup at 00: 00: 00 for a few more days? If it still exists, it is recommended that you remove the battery on the motherboard, then short-circuit both ends of the battery holder, clear COMS.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
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eloo
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Re: [F5-221] Automatic wake up

Post by eloo »

{L_BUTTON_AT}eloo
TMSupport wrote: 03 Sep 2021, 10:38 Hi! Could you observe the phenomenon of automatic startup at 00: 00: 00 for a few more days? If it still exists, it is recommended that you remove the battery on the motherboard, then short-circuit both ends of the battery holder, clear COMS.
Bug is still present. I still don't get why you just do not enable RTC options if you are unable to fix the real issue -.-
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