Beep 3 times and shuts down

rocket1970 · Post by **rocket1970** » 02 Dec 2020, 05:37

Hello all -
I've had my TerraMaster F2-221 for about 3 months. All of a sudden, my NAS will not stay powered on. You turn on the power, it gets to a good state with green lights. I can log into the NAS but after about 4 minutes, it will beep 3 times, then beep another 3 times, then power off. When it is on and I look at the status through the TNAS PC app, it seems like everything is fine. No indication of bad hard drive, memory, hacking, or anything. Has anyone else experienced this? Please help

David

Post by **TMSupport** » 02 Dec 2020, 16:32

Please take a small video to show us this shut down issue.

rocket1970 · Post by **rocket1970** » 03 Dec 2020, 06:49

What format can I attach to this post and how large of a file? I have an AVI file that's 39meg....should I put it in a different format?

rocket1970 · Post by **rocket1970** » 03 Dec 2020, 07:00

I cut a lot of the video and got it down to 3meg and still I get message stating file is too large.

Post by **TMSupport** » 03 Dec 2020, 15:10

You can upload the file to Google Drive or DropBox, and share with us the link to watch it.

rocket1970 · Post by **rocket1970** » 03 Dec 2020, 19:59

Ok, that's great. Here is the link to my video

https://drive.google.com/file/d/19qMwBl ... sp=sharing

Post by **TMSupport** » 07 Dec 2020, 17:39

You can send your Amazon order number to suppor(at)terra-master.com and ask for the replacement.

TerraMaster Official Forum

Beep 3 times and shuts down

Beep 3 times and shuts down

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