[Help] [帮助] F2-423 keep USB Port powered when shut off  [SOLVED]

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fuchsi3010
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Joined: 02 Feb 2025, 18:31
Austria

[Help] [帮助] F2-423 keep USB Port powered when shut off

Post by fuchsi3010 »

Hi,

i've recently purchased a 'JetKVM' KVM-over-IP device, and set it up with my Terramaster F2-423 NAS.

For it to function i need power via a USB port, even when the NAS is shut off... i haven't found an option to power the USB ports at the back of the unit when the NAS is off.

If there is such an option, please point me in the right direction as to where to find it!

Thanks,
Daniel
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TMjack
TM Support
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Re: F2-423 keep USB Port powered when shut off  [SOLVED]

Post by TMjack »

Hello, after the F2-423 product is powered off, the USB port on the back will no longer supply power, meaning it cannot maintain a continuous power supply state for the USB port.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Gremlin
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Joined: 02 Dec 2022, 22:31
Great Britain

Re: F2-423 keep USB Port powered when shut off

Post by Gremlin »

See: https://www.jeffgeerling.com/blog/2024/ ... pple-watch

This reviewer discusses similar circumstance and refers to a "usb-c power splitter" as a solution.
F5-221 TOS7.0.0777 - 4x4TB (Ironwolf) Traid
F2-424 TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (HGST) Traid
F2-221 TOS7.0.0777 - 1x3TB Ext4, 1x4TB Btrfs
F2-425+ TOS7.0.0777 - 2x500GB nvme (P3) Traid, 2x6TB HDD (EXOS) Traid
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fuchsi3010
Posts: 2
Joined: 02 Feb 2025, 18:31
Austria

Re: F2-423 keep USB Port powered when shut off

Post by fuchsi3010 »

ok, thanks for the info!
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