TerraMaster Official Forum

Install the latest RAID Manager program that allows you to manage the arrays on your device in macOS 11.x/12.x/13.x.

Applicable Model: D5-300

Step 1: Get root privileges on Mac
1.1 Keep the device powered on and connect it to your computer;
1.2 Log in to macOS as a system administrator, Go to "Lauchpad > Others > Terminal", and click to run the "Terminal";
1.3 Enter command: sudo -i
1.4 Press Enter;
1.5 Enter your password, and press Enter (When you enter your password, your password will not be displayed).
1.6 When you see something like: xxxxxxxxx:~ root#, this means you successfully get the root permission;



Step 2: Install the new version of RAID Manager

2.1 Download the RAID Manager.
2.2 Double click to open TerraMaster RAID Manager_V1.0.14.app.dmg;
2.3 Select and right-click "TerraMaster RAID Manager" , click "Show Package Contents > Contents > MacOS >TerraMaster RAID Manager;
2.4 Right-click "TerraMaster RAID Manager", click "Copy";
2.5 Paste "TerraMaster RAID Manager" into the terminal window and press Enter;



2.6 The RAID Manager interface will pop up;
Note: If you get a message that the installation is stopped because of security reasons, you need to go to System Preferences > Security & Privacy, and allow RAID Manager to run.


Video guide: https://terrahelp.oss-cn-hongkong.aliyu ... _guide.mov

Important Notice:
Since the D5-300 has been on the market for more than 7 years, the device hardware has been updated several times during the years. The older hardware versions are not compatible with macOS 11.x/12.x/13.x systems, which means that even with the latest RAID Manager program, you will not be able to manage the arrays on the device. Only the latest 3 hardware versions can support MacOS 11.x/12.x/13.x systems: B01-D5300NEW-S1, B01-D5300NEW-S2, B01-D5300NEW-S3; be sure to pay attention to which version your hardware belongs to.

Followed these instructions and then got a serious error message - stating that the install file will not be installed - as it will "Damage your computer" - indicating possible malware.
Monterey then aborts the installation process, and asks whether to report the Malware to Apple... seriously?

Error message : "RAIDManager" will damage your computer. You should eject the disk image.

There are no other options then given to proceed at all.

I'm just about over this - how can you sell hardware like this which is not able to be used properly as advertised with current MAC OS ?
Unless there is a fix for this - with the advertised RAID Management software that works, I will need to lay a complaint with the vendor who sold me this hardware, and get a refund - and find review sites to warn others about this experience. Really disappointing TerraMaster.

The RAID Manager.exe plugin has been updated and is now compatible with Monterey 12.5.

Hello, where can I download the version for 12.0 and above? When I click on the link it takes me to this page instead of downloading a zip file.

Thanks! It might have been better to have the text say "Click here to download the beta software:"

The number I was able to find inside my drive is B01-D4300-S3. Is this no longer compatible?

To clarify, I have a D5-300 unit. the instructions above state that there is an internal number the I should look for inside the unit to confirm compatibility with the new software. The only number I could find inside the unit was B01-d4300-s3. Did my D5-300 unit come with the wrong hardware?

zenwebgoddess wrote: ↑29 Sep 2022, 22:47 To clarify, I have a D5-300 unit. the instructions above state that there is an internal number the I should look for inside the unit to confirm compatibility with the new software. The only number I could find inside the unit was B01-d4300-s3. Did my D5-300 unit come with the wrong hardware?

This is the earliest hardware model. It is incompatible. You can create RAID in Windows and use it in macOS.