Can't find Plex in the list after installation?

TOS application, TNAS PC, TNAS mobile
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Can't find Plex in the list after installation?

Post by TMSupport »

Troubleshooting

Applicable model: All models

If you have installed Plex, but you can’t find the app in the installation list of the App Center, you can follow the steps below to repair it manually:
1. First, download the compressed package and unzip to get the correct file "app.class.php", download link:
https://dl.terra-master.com/cn/app.class.zip

2. Upload the file "app.class.php" to the "public" directory;
3. Use ssh to log in to TOS and execute the following command to replace the wrong "app.class.php" file:
(1) mv /usr/www/tos/controller/app.class.php /usr/www/tos/controller/app.class.php0101
(2) mv /mnt/md0/public/app.class.php /usr/www/tos/controller/
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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pshuttle
Posts: 0
Joined: 12 Jan 2022, 00:59

Re: Can't find Plex in the list after installation?

Post by pshuttle »

Out of interest, what is the latest Plex Media Server version for TOS?
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Can't find Plex in the list after installation?

Post by TMSupport »

You can find the update package in plex official website.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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