Applicable models
All TNAS models
Cause Analysis
Sometimes, because the TOS update contains modules related to TNAS mobile, after updating one end, the other end needs to be updated to adapt to use. You can usually find hints about version adaptation in the update notes.
Solution
If TNAS mobile is abnormal after updating TOS, please update TNAS mobile to the latest version;
If TNAS mobile is abnormal after updating TNAS mobile, please update TOS to the latest version.
After updating TOS or TNAS mobile, TNAS mobile works abnormally？
After updating TOS or TNAS mobile, TNAS mobile works abnormally？
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: After updating TOS or TNAS mobile, TNAS mobile works abnormally？
Не могу подключится кTNAS-423 с прошивкой TOS 5.0.155 с мобильного устройства Самсунг S22 TNAS Mobile Android:V2.4.20 . Что то может делаю не так ? Инструкцию по подключению, читал .
Re: After updating TOS or TNAS mobile, TNAS mobile works abnormally？
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TNAS Mobile for TOS 5 is not released yet, please wait for the update.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)