The App center keep showing blank?

TOS application, TNAS PC, TNAS mobile
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davirap
Posts: 11
Joined: 16 Nov 2022, 05:23

Re: The App center keep showing blank?

Post by davirap »

I have the same problem, I updated the DNS but no result.
I reinstalled the system but the applications page is still blank.

Is it a Server, Firmware or NAS problem?
Can you help me?
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pgallion
Posts: 1
Joined: 16 Nov 2022, 07:48

Re: The App center keep showing blank?

Post by pgallion »

New user in the US. Nothing showing in the app center since yesterday. Unit is connected to the internet, DNS changes have been made, still blank.
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TMroy
TerraMaster Team
Posts: 2598
Joined: 10 Mar 2020, 14:04
China

Re: The App center keep showing blank?

Post by TMroy »

This issue is probably about the app servers, We are checking our servers, please wait.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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emrys
Posts: 5
Joined: 14 Nov 2022, 09:02

Re: The App center keep showing blank?

Post by emrys »

What if you created a way for us to download applications through our browser and install manually?

maybe a new topic on this forum with a list of the available apps?

this would help while you sort out the problem with your servers.
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Clearush
Posts: 1
Joined: 16 Nov 2022, 11:41

Re: The App center keep showing blank?

Post by Clearush »

New user USA Texas, setup Nas 4 days ago. App were blank with full internet connection, Static IP and able to be accessible remote so verified internet connection.
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TMroy
TerraMaster Team
Posts: 2598
Joined: 10 Mar 2020, 14:04
China

Re: The App center keep showing blank?

Post by TMroy »

{L_BUTTON_AT}emrys
Yes, for a temporary solution, please download the tpk installation package and install it manually. We will figure out the issue soon. viewtopic.php?f=83&t=3908&p=22539#p22539
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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sorin88
Posts: 3
Joined: 09 Nov 2022, 22:00

Re: The App center keep showing blank?

Post by sorin88 »

I tried this files, but I cannot install it .. even from internal hdd and NAS hdd Image
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: The App center keep showing blank?

Post by TMSupport »

{L_BUTTON_AT}sorin88

You need to choose the correct installation package according to your device model and TOS version.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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PoGrom
Posts: 1
Joined: 18 Nov 2022, 15:41

Re: The App center keep showing blank?

Post by PoGrom »

I downloaded all the packages from the link.
I tried to install everything I downloaded.
Nothing is being installed. "This file is incorrect and cannot be instaled"

My OS version is 4.2.31, Nas F2-210

UPDATE:
For install packages switch you language to English.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: The App center keep showing blank?

Post by TMSupport »

{L_BUTTON_AT}PoGrom

F2-210 is an arm architecture device, you need to select the installation package in the ARM-TOS 4.2 list.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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