How to add RAM module to TerraMaster NAS

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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04

Re: How to add RAM module to TerraMaster NAS

Post by TMroy » 07 Jan 2023, 03:00

{L_BUTTON_AT}Roccia7

Warning! The F2-220 was a very old model which released 7 years ago, it has been end of life for 3 years. Even its successor, the F2-221, will soon be discontinued. Its bios never been changed unless you do it by yourself. You are suspected of violating forum rules by providing false information to mislead others.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)

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markc
Posts: 2
Joined: 22 Jan 2023, 13:24

Re: How to add RAM module to TerraMaster NAS

Post by markc » 22 Jan 2023, 13:39

Can anyone tell me the correct screwdriver type and size to remove the screws from a F4-423, so I can upgrade the ram?

There are 6 screw sockets and the screws are so tight I am terrified of stripping the slots in the top of the screws. I've managed to loosen 3 of them, but the other 3 are really, really tight. I need to purchase the EXACT sized screwdriver to get the screws out without damaging the top of the screws.

Furthermore, I know it's a Philips Head screwdriver, but I need some idea of the size of the screwdriver to look for... what would a professional tech use in this case?

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markc
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Joined: 22 Jan 2023, 13:24

Re: How to add RAM module to TerraMaster NAS

Post by markc » 15 Feb 2023, 14:14

I got a good quality 3mm shank "ph1" sized Philips head screwdriver and that did the trick.

As for ram, I am using 2 x 16 GB Crucial 3200 chips, and it has been working fine for a week. I have the same ram in a F2-423 for a couple of months. I even tried 2 x 32 GB chips, and it booted up okay, but could only see 32 GB of the possible 64 GB available.

Now, when I try to reassemble... I can't get it back together because the case is too tight and just won't slot in all the way against the front panel. I'll start another thread about it.

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Woolfy
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Joined: 02 Mar 2023, 17:18

Re: How to add RAM module to TerraMaster NAS

Post by Woolfy » 02 Mar 2023, 17:40

I was able to talk to CS and they said that you can now use 3rd party ram. (Started a few weeks ago supposedly) They said it works for the 423/223 series nas (I assume it will work for other models as well). Basically once you update to TOS 5.1, the nas will accept the memory 😃

That's why i originally returned mine after seeing how expensive it was going to be, just to have a total of 32GB ram. Just nuts. Anyways, I hope this info helps someone.

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scavenger_ro
Posts: 26
Joined: 01 Oct 2020, 00:36

Re: How to add RAM module to TerraMaster NAS

Post by scavenger_ro » 04 Mar 2023, 02:18

Nice to know, really glad TM reversed this change as the hardware is top notch, too bad some of us already left for greener pastures on the software side .
F2-423 proudly running UnRaid
1x Verbatim Store 'n' Stay Nano USB 3.0 32GB (BOOT)
2x 16GB Kingston KVR32S22S8/16 RAM (blocked by Terramaster)
2x 512GB SSD Samsung 970 EVO, BTRFS cache Raid 1
2x 10TB WD White Labels Helium Drives, BTRFS Parrity + Data.

Roccia7
Posts: 62
Joined: 05 Mar 2020, 05:02

Re: How to add RAM module to TerraMaster NAS

Post by Roccia7 » 04 Mar 2023, 03:20

Strange, very strange indeed. I wonder why the previous 2 messages have not been deleted. When I said that, PROBABLY (without saying that it was a certain thing), TM blocked the ram someone with delusions of grandeur deleted my messages, and threatened to ban me because I violated alleged rules. Now the same TM admits that really blocks the ram. Fantastic! Thanks to that person I switched to synology and my f2 became an xpenology.
TNAS F2-220
TOS 5.0.176

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