Good afternoon,
in the last few days i've updated my F2-221 to TOS 5, after a little customization everytime i log in the web ui i get a popup message "Device is shutting down" and i cannot dismiss it. The nas is working with smb and via ssh, but i cannot complete my customization process. Can you help me?
Is there a cli way to clear cache of the web ui or something (i've already clean my browser's cache and even tried with Firefox and also Edge)
P.S. My language OS is italian.
F2-221 TOS 5 Device is shutting down message
Re: F2-221 TOS 5 Device is shutting down message
Have you set a scheduled task for power off, or have performed the shutdown operation in the upper right corner of the page.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2-221 TOS 5 Device is shutting down message
Yes i've set a scheduled poweroff but at 10:30 PM and now in Italy is 4 PM, 6 hours earlier.
Do you think that is it better to disable the scheduled poweroff?
PS. For now i've done a simple trick with the chrome built-in web developer tools: i've deleted all the layers of the web page that prevent me to interact with the terramaster os.
Do you think that is it better to disable the scheduled poweroff?
PS. For now i've done a simple trick with the chrome built-in web developer tools: i've deleted all the layers of the web page that prevent me to interact with the terramaster os.
Re: F2-221 TOS 5 Device is shutting down message
Would you like to have a remote session to check the issue? As we never had such issue in our lab, and you are the first user to report it.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2-221 TOS 5 Device is shutting down message
Hi sorry for not answering anymore but i've lost the post as you re organized all the threads.
I would like to inform that with the update 5.0.124-00161 the bug disappeared so now it's ok!
I would like to inform that with the update 5.0.124-00161 the bug disappeared so now it's ok!
Re: F2-221 TOS 5 Device is shutting down message
Im having the same issue and am unable to dismiss the message
Re: F2-221 TOS 5 Device is shutting down message
Try 5.0.125, if it still happens, let us know.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2-221 TOS 5 Device is shutting down message
PS. For now i've done a simple trick with the chrome built-in web developer tools: i've deleted all the layers of the web page that prevent me to interact with the terramaster os.
Re: F2-221 TOS 5 Device is shutting down message
{L_BUTTON_AT}Ektraya
what issue did you have, why did you need to do so?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2-221 TOS 5 Device is shutting down message
have performed the shutdown operation in the upper right corner of the page.