My TNAS data transfer rate is low?

SMB, AFP, NFS, FTP, WebDAV, Rsync
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

My TNAS data transfer rate is low?

Post by TMroy »

If the data transfer rate between TNAS and your client computer is significantly lower than the normal rate, you may need to try following troubleshootings:
  • Ensure Gigabit connection between TNAS and your client computer. If you do not have a Gigabit router or switch handy, you can try connecting the network cable directly between the TNAS and your client computer to check if the low data transfer rate is caused by the router or network switch.
  • Make sure your network cable is CAT5/e, and not bent or degraded. You can try to use another cable to see if the problem persists or is solved.
  • If your computer is connected to a wireless network, please try to use a wired network to test the data transfer rate again.
Check the status of your TNAS
  • If you recently set up your TNAS and created a new volume, the system inspection of new volume may consume system resources. Go to control panel in TOS to check volume status.
  • Make sure the drives installed in the TNAS are healthy. Worn out drives may prevent full utilization of the network.
  • Make sure no resource intensive tasks are not running on the TNAS. Check the CPU and drive utilization in Resource Monitor, or go to Control Panel to stop all other services except the services you need to run.
  • Check the performance of your client computer
  • CPU and storage performance of your client computer may affect the speed of file transfers. You can try to transfer files with a newer or different computer. Also, the drives on your computer may not be fast enough to accommodate the maximum speed of your TNAS, so you can consider using a computer with faster drives.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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