Failed to connect to WebDAV service?

SMB, AFP, NFS, FTP, WebDAV, Rsync
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TMzethar
TerraMaster Team
Posts: 994
Joined: 27 Oct 2020, 16:43

Failed to connect to WebDAV service?

Post by TMzethar » 18 Sep 2021, 18:41

instruction

Failure phenomenon
Unable to successfully connect to the WebDAV service.

Applicable models
All TNAS models

Applicable version
TOS 4.1.x & TOS 4.2.x

Solution
To check whether the shared folder has WebDAV access permissions, go to "Control Panel-Shared Folders", tick the shared folder, click Edit, and change the WebDAV permissions to read and write. Try to connect again.
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nhatdong
Posts: 3
Joined: 24 Jun 2023, 18:13

Re: The client cannot log in to WebDav?

Post by nhatdong » 17 Jan 2024, 10:25

My TOS is 5 and cannot find the WebDAV functions on shared folder.

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TMzethar
TerraMaster Team
Posts: 994
Joined: 27 Oct 2020, 16:43

Re: The client cannot log in to WebDav?

Post by TMzethar » 17 Jan 2024, 18:17

{L_BUTTON_AT}nhatdong
Unlike TOS4, in TOS5, WebDav permissions are consistent with system permissions and are not included in this option
Please enable Web DAV directly in Control Panel>File Services>Web DAV.
To contact our team, please send email to following addresses, remember to replace (at) with @:
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nhatdong
Posts: 3
Joined: 24 Jun 2023, 18:13

Re: The client cannot log in to WebDav?

Post by nhatdong » 19 Jan 2024, 00:10

Already enable webdav thru file service but the app like RaiDrive cannot connect to nas, local is fine.

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TMzethar
TerraMaster Team
Posts: 994
Joined: 27 Oct 2020, 16:43

Re: Failed to connect to WebDAV service?

Post by TMzethar » 11 Feb 2024, 08:21

{L_BUTTON_AT}nhatdong
If the local connection is fine, it indicates that the problem is with the network settings. If you have not set up a remote connection, please refer to this instruction to set up your network.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)

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