Hi! Please tell more details. What kind of hard disk did you use, what array did you build, and how many volumes did you create?
Did you mean that the shared folder created before cannot be seen in the file manager? If yes, please try the following steps.
1. Go to control panel > shared folder, and then edit permission of shared folder.
If it does not work, try next step.
2. Go to control panel > shared folder > advanced, and then restore shared folder.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
It was a single disk RAID volume. Disk is a Seagate Ironwolf 4TB
Now I can not see any of the folders created in it, although I do see that the space is used.
I could check the disk in an Ubuntu computer: I can see 4 partitions, 3 are the ones visible in Terramaster now, the fourth is labeled as "RAID 1" but is unnacessible. I did not perform any operation, just watched.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
I updated it from OS 4.2.18 to 4.2.28 in the settings and now i doesnt boot anymore
Status LEDs: everything green (only the LAN ist blinking)
TNAS-xxx.local is loading but keeps having a whitescreen