Want to update an outdated TOS system (4.2.09 or earlier)?

New system installation, system re-install
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TMSupport
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Joined: 13 Dec 2019, 15:15

Want to update an outdated TOS system (4.2.09 or earlier)?

Post by TMSupport »

Some outdated TOS systems are out of maintenance. For the safety of your data, if your TNAS is still running these systems earlier than 5.1.x, please update it as soon as possible.

For X86 models:
F2-220, F2-221, F2-420, F2-421, F4-220, F4-221, F4-420, F4-421, F5-220, F5-221, F5-420, F5-421, F8-421

If your TNAS is running TOS 3.x, you can't update it to TOS 4.1 or 4.2, instead, you have to reinstall the system.
Select a correct installation package
How to reinstall your TOS?

If your TOS is earlier than 4.2.x, you have to follow the update process step by step. DONOT SKIP ANY OF THESE STEPS!
Update process: 4.0.09 -> 4.1.03 -> 4.1.27 -> 4.1.31 -> 4.2.09 -> 4.2.xx

To check the free space of your system partition,
Go to "TOS > Control panel > System Info > Overview", and check free space from the item of "/" .

Update packages:
4.0.09: https://dl.terra-master.com/cn/TOS_S2.0 ... _VN178.bz2
4.1.03: https://dl.terra-master.com/cn/TOS_S2.0 ... 03_294.bz2
4.1.27: https://dl.terra-master.com/cn/TOS_S2.0 ... 301433.bz2
4.1.31: https://dl.terra-master.com/cn/TOS_S2.0 ... 061157.bz2
4.2.09: https://dl.terra-master.com/cn/TOS_S2.0 ... 281021.bz2


For ARM 210 models:
F2-210, F4-210

If your TOS is earlier than 4.2.x, please follow the update process step by step. DONOT SKIP ANY OF THESE STEPS!
Update process: 4.1.07 -> 4.1.27 -> 4.1.32 -> 4.2.08 -> 4.2.xx

Update packages:
4.1.07:https://dl.terra-master.com/cn/TOS_A1.0 ... 7_2883.bz2
4.1.27:https://dl.terra-master.com/cn/TOS_A1.0 ... 291655.bz2
4.1.32:https://dl.terra-master.com/cn/TOS_A1.0 ... 031214.bz2
4.2.08: https://dl.terra-master.com/cn/TOS_A1.0 ... 111540.bz2

Notes:
1. It's recommended to backup your data before updating.
2. The applications may have to be reinstalled after TOS update.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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penright
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Joined: 07 Jan 2021, 20:51

Want to update an outdated TOS system (4.1.27 or earlier)?

Post by penright »

The links download these files

TOS_S1.0_Update_J1800_3.1.15_VN108.bz2
TOS_S2.0_Update_JM33_4.0.09_VN178.bz2
TOS_S2.0_Update_JM33_4.1.03_294.bz2
TOS_S2.0_Update_X64_4.1.27_2006301044_2006301433.bz2
TOS_S2.0_Update_X64_4.1.30_2008051459_2008061157.bz2

It has been a while since I have used my NAS. The pop upgrade warns to set the install. I need to find how to do the Manual update, but my question is on these file names. I have a question somewhere else about trying to figure out what hardware I have, but I believe it is x86. The names use J1800, JM33, and X64.

Are these updates good for all hardware?
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TMroy
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Re: Want to update an outdated TOS system (4.1.27 or earlier)?

Post by TMroy »

{L_BUTTON_AT}penright
Before you follow the instruction to update your OS, you need to find out the model number from the lable on the bottom of your TNAS device. If your model match with the applicable model, them you can go ahead.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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penright
Posts: 19
Joined: 07 Jan 2021, 20:51

Re: My current TOS is 3.X, how to update to the latest version?

Post by penright »

I will double-check tonight. I have to back up first anyway and I am having issues downloading to my work desktop. So I am borrowing a USB drive from work that is big enough to hold it. I did find the control panel hardware info. I have a dual core Celeron J2800. Not sure if that tells us what model I have or not.

I found a link for 4.1.21. Assuming the hardware is correct, I can jump from 4.1.03 to 4.1.27 without going through 4.1.21, correct?

When I am doing the backup. Is the USB plug and play? Then will I be able to use the file manager to copy the files?
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TMRyan
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Joined: 01 Dec 2020, 11:50

Re: My current TOS is 3.X, how to update to the latest version?

Post by TMRyan »

Hello,
Yes, when you make a backup, you can use the file manager to copy the files.When you finish copying, please eject the USB first and then unplug the USB.
You have a dual-core Celeron J2800 which means your TNAS is an X86 machine.
You need to follow the steps we wrote. You can't jump from 4.1.03 to 4.1.27 without going through 4.1.21, because you need to upgrade a small system on a small U disk on the TNAS motherboard.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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penright
Posts: 19
Joined: 07 Jan 2021, 20:51

Re: My current TOS is 3.X, how to update to the latest version?

Post by penright »

TMRyan wrote:
You can't jump from 4.1.03 to 4.1.27
> without going through 4.1.21, because you need to upgrade a small system on
> a small U disk on the TNAS motherboard.

I double-check, I do have an F220-2

My reason for asking about 4.1.21, if you go to the first post of this thread, it was not on the list. I found that while looking for the "manual" instructions.

Also, I missed type, I have a JS1800. Still x86. How do you edit a post. I wanted to fix it but could not figure out how.

This may not have been a good idea, but I used the new disk to rebuild the raid. So now I have disk two from the raid when I replaced it.

What motherboard does the F220 use? Is it socketed? Can I upgrade the CPU and/or memory?
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penright
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Joined: 07 Jan 2021, 20:51

Re: My current TOS is 3.X, how to update to the latest version?

Post by penright »

One more question. I am going from 3.1.15 to 4.0.09. I confirmed to jump version and it has gone up to 70% and just sitting there.
Should I be seeing any movement? If I open a different tab and look at the update under the control panel, it shows to be 3.1.15.
How do I know it is progressing?
How long should I wait before trying again?
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TMzethar
TerraMaster Team
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Joined: 27 Oct 2020, 16:43

Re: My current TOS is 3.X, how to update to the latest version?

Post by TMzethar »

It's been 15 minutes now, if it's still at 70% progress, please update it by reloading.
Please refer to this viewtopic.php?f=75&t=921
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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penright
Posts: 19
Joined: 07 Jan 2021, 20:51

Re: My current TOS is 3.X, how to update to the latest version?

Post by penright »

TMzethar wrote:
> It's been 15 minutes now, if it's still at 70% progress, please update it
> by reloading.
> Please refer to this
> viewtopic.php?f=75&t=921
I rebooted and now it goes to the "loading" and the blue bar just repeats back and forth.
I went to the link and downloaded the tnas pc. The TNAS shows up.
I downloaded the 4.0.9 ins. The instruction said to click on it. I am on my windows 10 computer. Do I use TNAS PC to install?
How?
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penright
Posts: 19
Joined: 07 Jan 2021, 20:51

Re: My current TOS is 3.X, how to update to the latest version?

Post by penright »

After a hard off/on I was able to upgrade from 3.x to 4.x. After un-zipping it went fairly quickly to the reconnect countdown. Once on the 4.x platform upgrading through the 4.x versions went without incident.
I am now on 4.2.07.
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