Cannot click next or skip when setting the username and password?

[TMSupport]

Troubleshooting:
When I initialize my device, I cannot click next or skip after setting my my username and password and request the verification code.

Applicable models: all TNAS models.

Instructions:
Note: Please do not use this guide if you have data on your hard drive.
1. Log in to the SSH terminal: viewtopic.php?f=75&t=2350
2.

Code: Select all

mdadm -S /dev/md0

3. Find the block with partition 4, such as: sdb4

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ls -l /dev/sd*

4.Clear raid information

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mdadm --zero-superblock /dev/sdb4

5. Delete the mdadm.conf file

Code: Select all

rm /etc/mdadm.conf

6. Refresh the page and reset the administrator information

[HolisticWhale]

What do you do if you do have data on the drives? This guide says to not follow in this case and I am stuck at the username and password setting page!

[tommi2day]

dont know if it could help but i found TOS5 will silently not allow usernames with "admin" as part in it and is preventing to proceed to the next step. So "diskadmin" as username is not accepted

Thomas