How to fix a faulty USB initBoot for your TNAS?(x.86)

New system installation, system re-install
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hochen
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Joined: 20 Dec 2022, 02:23

Re: How to fix a faulty USB initBoot for your TNAS?(x.86)

Post by hochen » 20 Dec 2022, 02:36

Hi all,

I am asking this question as I am new in the forum and I am trying to understand the differences between "Terramaster Bootloader" image in the download section of the website and the bzImage Method for the initboot.

The point is that a friend of mine is going to give me his used F5-421 (without hard-drives, I will install 2 of 14TB) but the original pendrive has been formatted and reused with Xpenology. My idea is to install TOS 5, but I am trying to understand what I have to do with the USB pendrive in order to be able to install TOS 5.

Can anyone explain me what is the "Terramaster Bootloader" image for? I have tried to burned in a USB stick but Rufus said the image is in an unknown format. So, if this is the content I have to put in the USB, how can I burn it?

Can anyone also explain me what is the bzImage method for? Is this method what I need to properly initialize my F5-421 from the very beginning?

To sum up, I am confused between "Terramaster Bootloader" and bzImage purposes.

Thank you very much in advance.
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giampo91
Posts: 3
Joined: 06 Feb 2023, 00:43

Re: How to fix a faulty USB initBoot for your TNAS?(x.86)

Post by giampo91 » 06 Feb 2023, 00:55

Hi when I try to install bxImage via terminal I hahe this error: Impossibile find EFI directory.
Any solutions?
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: How to fix a faulty USB initBoot for your TNAS?(x.86)

Post by TMSupport » 06 Feb 2023, 17:17

{L_BUTTON_AT}giampo91

Please check if the USB drive is healthy and try to clean the partition of USB with your computer and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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giampo91
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Joined: 06 Feb 2023, 00:43

Re: How to fix a faulty USB initBoot for your TNAS?(x.86)

Post by giampo91 » 08 Feb 2023, 17:28

I've tried different USB drives and had the same problem. I deleted all partitions before starting the procedure. I have the latest version of Ubuntu.
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: How to fix a faulty USB initBoot for your TNAS?(x.86)

Post by TMSupport » 08 Feb 2023, 18:39

{L_BUTTON_AT}giampo91

Is the USB drive formatted as FAT32 file system?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TeramasterUser
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Joined: 22 Feb 2023, 09:42

Re: How to fix a faulty USB initBoot for your TNAS?(x.86)

Post by TeramasterUser » 22 Feb 2023, 15:42

Hello, I need to make a new bootable image. I have followed all of the steps involved when I turn on the F2-221 I get a screen that now says
GNU GRUB version 2.06
Could someone please help me out. Thank you
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giampo91
Posts: 3
Joined: 06 Feb 2023, 00:43

Re: How to fix a faulty USB initBoot for your TNAS?(x.86)

Post by giampo91 » 22 Feb 2023, 16:21

The only way the only way I found to be able to create the usb was to download this file: http://dl.terra-master.com/cn/Guide-installation.zip
and not the one reported in the official guide
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