F2-210/F4-210 is bricked after TOS update? (How to reset the kernel)
Posted: 04 Aug 2020, 17:15
Troubleshooting
Applicable model: F2-210/F4-210
After TOS update, TNAS PC could not detect your TNAS, all LED indicators are always on, power button is not working; device could not be detected too after rebooting it without hard drives.
It's possible that the kernel is incomplete because of the failed update.
Follow the instructions to resolve this issue:
1. Download the following file:
Link for 1G model: https://dl.terra-master.com/cn/firmware.img
Link for 2G model: https://dl.terra-master.com/en/firmware.img
2. Prepare an USB flash drive and format it to FAT32 file system.
3. Copy the firmware.img file to the USB flash drive.
4. Connect the USB flash drive to your TNAS via the USB port on the rear panel.
5. Keep you TNAS connected with Ethernet cable through with which TNAS can access the Internet.
6. Power your TNAS on and boot it without any hard drives.
7. Leave it for about 15minutes to let the img file be installed.
8. TNAS would be turned off automatically when the installation is completed.
9. Remove the USB flash drive.
10. Press the power button to reboot your device and reinstall TOS.
Notes:
1. During the process of installing the kernel, please do not power off or shut your device down.
2. The available capacity of the USB flash drive should not be less than 15MB, and the file system must be FAT.
3. If the kernel installation is failed, please try again with another USB interface.
Applicable model: F2-210/F4-210
After TOS update, TNAS PC could not detect your TNAS, all LED indicators are always on, power button is not working; device could not be detected too after rebooting it without hard drives.
It's possible that the kernel is incomplete because of the failed update.
Follow the instructions to resolve this issue:
1. Download the following file:
Link for 1G model: https://dl.terra-master.com/cn/firmware.img
Link for 2G model: https://dl.terra-master.com/en/firmware.img
2. Prepare an USB flash drive and format it to FAT32 file system.
3. Copy the firmware.img file to the USB flash drive.
4. Connect the USB flash drive to your TNAS via the USB port on the rear panel.
5. Keep you TNAS connected with Ethernet cable through with which TNAS can access the Internet.
6. Power your TNAS on and boot it without any hard drives.
7. Leave it for about 15minutes to let the img file be installed.
8. TNAS would be turned off automatically when the installation is completed.
9. Remove the USB flash drive.
10. Press the power button to reboot your device and reinstall TOS.
Notes:
1. During the process of installing the kernel, please do not power off or shut your device down.
2. The available capacity of the USB flash drive should not be less than 15MB, and the file system must be FAT.
3. If the kernel installation is failed, please try again with another USB interface.