Veeam Agent prompted error when trying to backup to TNAS?

TOS application, TNAS PC, TNAS mobile
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Veeam Agent prompted error when trying to backup to TNAS?

Post by TMSupport »

Troubleshooting

Applicable model: all TNAS models.
When backup via Veeam Agent Backup with TNAS, it gives the error as the following picture shows.

Image

Solution:

1. Edit the system-auth file
vi /etc/pam.d/system-auth
2. Place the cursor on the first letter of line 22 and press "i" to enter the editing mode at the current position
3. Add the "#" symbol to comment out the pam_keyinit.so revoke option
4. Press "Esc" to exit the editing mode, enter ":wq" to save changes and exit

Image

Then you can use the Veeam software to back up normally.
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djonesuk
Posts: 23
Joined: 28 Jun 2021, 22:01

Re: Veeam Agent prompted error when trying to backup to TNAS?

Post by djonesuk »

I had the same problem and have switched to Macrium Reflect. Thanks for the info I may try Veaam again!
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