How to select correct hard drive for your TNAS?

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TMroy
TM Support
Posts: 3060
Joined: 10 Mar 2020, 14:04
China

How to select correct hard drive for your TNAS?

Post by TMroy »

Instruction
How to select correct hard drive for your TNAS?

applicable models: All TNAS models

Applicable TOS: All versions

Since TNAS device need to work 7x24 hours, It requires high reliability of the hard drive, only hard drives that meet specific specifications are recommanded for TNAS, especially when you need to build a RAID. If you use unrecommended or unhealthy hard drives in TNAS, it may cause your device to malfunction, crashes, or you may even face data loss.

Please be sure to select your hard drive according to the compatibility list! If you need to determine whether your hard drive is healthy, please refer to the following guidelines.

If you need to build a RAID in your TNAS device, it is recommended to use hard drives with same brand, similar models and capacities.

For more information about choosing correct hard drive for NAS:
https://www.seagate.com/tech-insights/w ... master-ti/
https://blog.seagate.com/special-ized/w ... -your-nas/
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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King7
Posts: 14
Joined: 20 Feb 2025, 15:03
United States of America

Re: How to select correct hard drive for your TNAS?

Post by King7 »

Hey TerraMaster team! Love my F4-423, but man, the compatibility lists are killing me 😅 Just bought a Western Digital Ultrastar DC HC580 (18TB) last week – nowhere on your HDD list. Had to roll the dice and pray it works (luckily it did...for now).
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TMzethar
TM Support
Posts: 2819
Joined: 27 Oct 2020, 16:43

Re: How to select correct hard drive for your TNAS?

Post by TMzethar »

The HDDs listed on the compatibility list have been actually tested, and their total number is limited.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Frostbyte
Posts: 27
Joined: 19 Feb 2025, 17:36
United States of America

Re: How to select correct hard drive for your TNAS?

Post by Frostbyte »

It’s always best to choose HDDs from the compatibility list since they’ve been tested for stability. Unlisted drives might work initially but could run into issues later. Glad yours is working so far!
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