TOS Re-installation stuck at 11%-55%

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TMSupport
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Joined: 13 Dec 2019, 15:15

TOS Re-installation stuck at 11%-55%

Post by TMSupport » 15 Oct 2020, 15:23

Troubleshooting
Can't log onto TOS webpage after TOS update, and TOS reinstallation stuck at 11-55%.
Applicable model: 220 and 221 models
Cause:
It's the reason that InitBoot version is very out of date and not compatible with the latest TOS version.
Please download the suitable TOS installation package according to your InitBoot version, and try the re-installation again.
V3.2 - 3.8, please download TOS_4.1.03, http://dl.terra-master.com/cn/backup/TO ... 03_294.ins
V4.0 - 4.5.1, please download TOS_4.1.27, http://dl.terra-master.com/cn/TOS_S2.0_ ... 301431.ins
V4.5.5 - 4.8.6, please download TOS_4.1.30, http://dl.terra-master.com/cn/TOS_S2.0_ ... 061157.ins
You can find the InitBoot version at either right corner or left corner of the installation page.
InitBoot Version.png

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