TerraMaster NAS fails to detect my hard drive?

Frequently asked questions, operating instructions, troubleshootings
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TMroy
Customer Service
Posts: 403
Joined: 10 Mar 2020, 14:04

TerraMaster NAS fails to detect my hard drive?

Post by TMroy » 25 Jun 2020, 11:25

Troubleshooting

Applicable model: All models

If your hard drive is not well attached to the hard drive tray, or doesn't well seated on its position, that could lead to drive detection failure. If this happens, please pull your drive out from your TerraMaster NAS, release your drive from the tray and try again.

Please refer to following video guide to install your drive correctly.
https://youtu.be/Z6c6S7AA1TE

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