If you just purchased your F2-210/F4-210, and during initialization the device is recognized by TNAS PC desktop application but it is not possible to access by clicking Login: The site cannot be reached.
It may be due to your network environment that the device failed to obtain the installation program from the Internet. Please try the followings to fix it if you have the same issue:
1. Ensure the NAS is connected to a router that is connected to internet, ensure the NAS and the computer in the same network segment.
2. Please install the putty client (for Windows users), and Terminal for Mac users. Fill your NAS IP address in Host Name, 9222 as the Port, and click “Open”. 3. Login as “admin”, input the password as admin, and hit Enter.
4.Switch to the root user, input the same password "admin".
Code: Select all
login as: admin
Keyboard-interactive authentication prompts from server:
| Password:
End of keyboard-interactive prompts from server
Welcome to Tnas!
[admin@TNAS-???? ~]$ cd /
[admin@TNAS-???? /]$ sudo -i
Password:
[root@TNAS-???? ~]
6. After that, click the IP address in TNAS PC and click Login, the site should be reachable.