Backups stuck at 99%

Duple Backup has powerful backup and restore functions, and is a disaster recovery tool designed to strengthen the data security of TNAS devices. To prevent data loss due to TNAS device hardware failure or system failure, through Duple Backup's intuitive user menu, you can back up important folders or iSCSI LUNs in TNAS to multiple destinations (such as remote TNAS devices, file servers, or cloud disks) ), and supports multiple backup strategies of incremental backup and multi-version backup. The backup and restore process is very simple and intuitive, and can quickly restore lost data in the event of a device failure.
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MrJack
Posts: 1
Joined: 07 Apr 2022, 20:23

Backups stuck at 99%

Post by MrJack »

Hello,

I tested the application to make incremental backups with compression on an external disk.

The folder to be backed up contains about ~50'000 various files for a total of 1.3TB.

The backup operation went well and apparently the data is created.
However, the backup remains blocked at 99%.
I let the application run for more than 24 hours without success.
After stopping the task, deleting the backup files and restarting it, the problem is still there.

Any idea what could be causing the problem?

Thanks in advance.

MrJack
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TMroy
TerraMaster Team
Posts: 2601
Joined: 10 Mar 2020, 14:04
China

Re: Backups stuck at 99%

Post by TMroy »

USB Backup?
Please check on your external drive, how much space leave there after backup? and how many files have been copied successfully?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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