No connection to clouddrive

[Daver]

Hello Experts,

I am trying to get my new F2-223 to back-up to google or microsoft cloud via duple backup.

I first choose to backup a folder. On the next screen i go with „cloud drive“ and „google drive“. Thereafter the process is freezing and shows the „turning wheel“. I have waited for at least 5 Minutes but there seems to be no connection to google drive. Same with onedrive.

What I am doing wrong?

Thanks for your help. Dave

[TMSupport]

Please check if TNAS is connected to the Internet.
Which version of the application is installed?

[Daver]

The TNAS is connected to the Internet. The TNAS is running TOS version 5.0.176 and duple backup is version 0.1.32, which both should be the current version.

Thanks for your help

[TMSupport]

Please contact our tech team to check it remotely.