TOS 5.1 F5-221 CPU 100%

CPU, memory, fan, process, services status, system log, tempreture
Locked
User avatar
cipe91
Posts: 7
Joined: 11 Mar 2022, 00:01

TOS 5.1 F5-221 CPU 100%

Post by cipe91 »

Hello i report the issue in object.
The strange thing is this: i cant see any process who are using all the CPU.
Please help me.
F5-221
User avatar
TMnorah
TerraMaster Team
Posts: 117
Joined: 17 Aug 2021, 09:51

Re: TOS 5.1 F5-221 CPU 100%

Post by TMnorah »

Please open the Control Panel>System Resources>Process, click CPU to sort the CPU from high to low.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
cipe91
Posts: 7
Joined: 11 Mar 2022, 00:01

Re: TOS 5.1 F5-221 CPU 100%

Post by cipe91 »

Attacched.
"Processore" is italian CPU :lol:
Attachments
Immagine 2022-12-27 163736.png
F5-221
User avatar
cipe91
Posts: 7
Joined: 11 Mar 2022, 00:01

Re: TOS 5.1 F5-221 CPU 100%

Post by cipe91 »

{L_BUTTON_AT}TMnorah

Please consider this. i just tryed to restart it (and maybe clean some process). doesn't worked
F5-221
User avatar
Mizuma
Posts: 7
Joined: 06 Sep 2021, 12:24

Re: TOS 5.1 F5-221 CPU 100%

Post by Mizuma »

{L_BUTTON_AT}cipe91
(Not a TM employee) Could you try logging into SSH and using the command

Code: Select all

top
? It will show you the running processes, CPU/RAM use, etc - try and look through this to see which ones are using a lot of CPU.
User avatar
jhalfhide
Posts: 37
Joined: 31 Dec 2020, 01:19

Re: TOS 5.1 F5-221 CPU 100%

Post by jhalfhide »

I had the same issue whereby the culprit wasn't showing in Processes. To find the issue, I had to look in Services > Service Resource Occupation.

Once I looked in there, I could see the BTRFS Cleaner was taking up 100%. This was caused by the automatic BTRFS snapshot in 'Backup'. I disabled this snapshot and my NAS has been running fine since.
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
User avatar
jhalfhide
Posts: 37
Joined: 31 Dec 2020, 01:19

Re: TOS 5.1 F5-221 CPU 100%

Post by jhalfhide »

Cancel that, not completely cured. Just doesn't go to 100% every hour now. Doing any read/write on the disc still results in BTRFS Cleaner hogging all the resources and basically crashing TOS
F2-422 running TOS 5.1
Plex/Sonarr/Radarr/Lidarr/SabNZBD
User avatar
TMroy
TerraMaster Team
Posts: 2579
Joined: 10 Mar 2020, 14:04
China

Re: TOS 5.1 F5-221 CPU 100%

Post by TMroy »

{L_BUTTON_AT}jhalfhide

It is likely due to the TNAS performing a quota check. The TNAS may take some time doing a quota check. This quota check should only run once after upgrading as long as it is able to complete successfully. Rebooting your TNAS might cause the quota check to restart from the beginning. Please allow it some time to finish.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Locked