Media Indexing all the time

CPU, memory, fan, process, services status, system log, tempreture
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thurgt
Posts: 11
Joined: 21 Dec 2022, 10:00

Media Indexing all the time

Post by thurgt »

I am constantly getting notices that my system is sluggish and when I check its due to media indexing. Nothing is changing on any location that should be indexed. I have an FTP upload to a folder but that folder system is removed from indexing so I can only assume that removing an item from indexing isn't working currently.

Is anyone else seeing this?
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thurgt
Posts: 11
Joined: 21 Dec 2022, 10:00

Re: Media Indexing all the time

Post by thurgt »

Another clue this may be the case is when accessing Photos on the TNAS Mobile 3 app I can see photos from the folder that shouldn't be being indexed.
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: Media Indexing all the time

Post by TMSupport »

Which TOS version are you using? Please update it to the latest.
If the indexed data is incorrect, you can rebuild the index.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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thurgt
Posts: 11
Joined: 21 Dec 2022, 10:00

Re: Media Indexing all the time

Post by thurgt »

TMSupport wrote: 21 Dec 2022, 16:20 Which TOS version are you using? Please update it to the latest.
If the indexed data is incorrect, you can rebuild the index.
Running TOS 5.0.176-00227 and system shows its the current version.

How do you rebuild the index? I only see options to turn it on and off.
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TMnight
TerraMaster Team
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Joined: 30 Sep 2022, 16:40

Re: Media Indexing all the time

Post by TMnight »

Rebuild index in Control Panel》Network Service》Media Index
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