My F2-210 is running at 98%, like a post below I have emailed Terramaster support and received no feedback.
There seems to be one process which is utilising a high amount of the CPU, the process has a strange name: r3hnvnqnm7najbf
Is there a way to delete this process?
F2-210 - CPU @98%
Re: F2-210 - CPU @98%
It seems your device is infected by mining malware, in order to clean the malware, it is recommended to reset your system to factory default and reinstall the TOS.
viewtopic.php?f=76&t=423 please follow method 1, and go directly to step 3 to set factory default, and re install the TOS.
After you clean the malware, please follow the guide to protect your device from being attacked.
viewtopic.php?f=6&t=2877
viewtopic.php?f=76&t=423 please follow method 1, and go directly to step 3 to set factory default, and re install the TOS.
After you clean the malware, please follow the guide to protect your device from being attacked.
viewtopic.php?f=6&t=2877
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2-210 - CPU @98%
Ok, thank you. I'll conduct a quick back-up of data and the proceed with your advice
Thanks
Thanks