ajax error 502 bag gateway

CPU, memory, fan, process, services status, system log, tempreture
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

ajax error 502 bag gateway

Post by Hobba »

hey guys, when i logged in today i got this error, only thing thats changed is that i added another 10tb ironwolf and converted to raid 5 from raid 1.
Screenshot 2021-11-29 182829.png
Thanks, Hobba
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: ajax error 502 bag gateway

Post by TMSupport »

Please try the following steps:
1. Log in to the SSH terminal
2.Restart the nginx service

Code: Select all

/etc/init.d/nginx stop
/etc/init.d/nginx start
3.Restart the php service

Code: Select all

/etc/init.d/php-fpm restart
4. Refresh the page
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Hobba
Posts: 30
Joined: 04 Nov 2021, 13:45

Re: ajax error 502 bag gateway

Post by Hobba »

seems to have solved the issue, tho the system monitor doesn't seem to load fully at first login now
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DementedJohn
Posts: 4
Joined: 13 Nov 2020, 23:06

Re: ajax error 502 bag gateway

Post by DementedJohn »

Same issue on my F4-210. But it won't allow me to SSH into it.

TNAS PC is able to see it. But using the IP, I am unable to connect to it.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: ajax error 502 bag gateway

Post by TMSupport »

{L_BUTTON_AT}DementedJohn
Please try to restart the device. If it still exist, please reinstall the TOS as you can not login to the SSH terminal.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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