I'm attempting to setup the S3 sync to a newly created bucket. I enter the Access and Secret keys, and can see the list of available buckets. I choose the bucket I wish to use and click confirm, but I'm getting a "Operation failed!" message.
I've tested the connection and bucket in other software and it works fine. Are there any specific permissions required by the application for it to connect and work?
Amazon S3 Sync
Re: Amazon S3 Sync
Hi, did you input and connect using "admin" account?
To contact our team, please send email to following addresses, remember to replace (at) with @
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Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Amazon S3 Sync
Yes, I was using the administrative account.
Re: Amazon S3 Sync
I've also tried on both Chrome and IE with all plugins disabled, I get the same results.
Re: Amazon S3 Sync
Hi buzzkc,
We are not sure what caused the problem. We need to consult with engineers further. Since we are currently on holiday, we expect to come back to you on Wednesday.
We are not sure what caused the problem. We need to consult with engineers further. Since we are currently on holiday, we expect to come back to you on Wednesday.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
- coolshop_ab
- Posts: 2
- Joined: 06 May 2020, 00:30
Re: Amazon S3 Sync
Hello, just for reference, we have the same exact problem.
Thanks,
Alberto
Thanks,
Alberto
Re: Amazon S3 Sync
Hi, could you please contact us support(a)terra-master.com, we will ask our engineer to have a remote session to check this issue.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)