Applications Center Not Working

Discussion of applications not mentioned above.
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Madvic
Posts: 16
Joined: 08 Sep 2021, 23:01

Applications Center Not Working

Post by Madvic »

Hello,
I upgraded to TOS 5, now on 5.0.128 version.

The Apps Center does not show any application (opr it randomly shows some of the installed ones).
Sending an applicaiton to the desktop only works randomly.
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TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: Applications Center Not Working

Post by TMRyan »

If it cannot be displayed, you can try to click the refresh button of the browser. For applications without desktop icons, you can switch the language to English first. We will solve the problem that the application icons cannot be displayed in some languages as soon as possible.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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Charlie_Croker
Posts: 105
Joined: 07 Oct 2020, 19:05

Re: Applications Center Not Working

Post by Charlie_Croker »

I had this issue, drove me mad, try this:

1. Make sure your permissions are set correctly in Control Panel/Application
2. Switch Media index off (make sure it doesn't restart).
You should now be able to see the apps now (inshallah!) Good luck
Ex Terramaster user. British citizen, Ex resident of KSA, USA and now in UAE.
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Trussy
Posts: 2
Joined: 06 Jul 2022, 15:11

Re: Applications Center Not Working

Post by Trussy »

I’m getting the same issue. It’s been over 24 hours of this now and I can’t even update apps?
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Trussy
Posts: 2
Joined: 06 Jul 2022, 15:11

Re: Applications Center Not Working

Post by Trussy »

I’ve managed to figure it out.. I have 2 IP addresses in my network interface tab. (One for an internet connection, another directly to my PC)

I could see in the general tab (in network settings) that the wrong interface was my main IP rather than the one I had setup for the internet connection.

If you go into the interface tab and then top right (Service Sequence) click the correct IP address and then Apply. This just fixed the issue for me :) and the correct IP/interface is now showing in the network general tab
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Madvic
Posts: 16
Joined: 08 Sep 2021, 23:01

Re: Applications Center Not Working

Post by Madvic »

Well, with TOS 5.0.130-00167 the situation is even worse.
Now the Applications Center is just empty
The CloudSync application has lost all of its connections, nothing is left, no tasks .,...

The software quality is worse with every release !!
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Applications Center Not Working

Post by TMSupport »

{L_BUTTON_AT}Madvic
Please export and send relevant logs to us. Log in to the SSH terminal.

Code: Select all

cp -r /var/log/TOSDaemon.log /Volume1/public/
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Madvic
Posts: 16
Joined: 08 Sep 2021, 23:01

Re: Applications Center Not Working

Post by Madvic »

Trussy wrote: 06 Jul 2022, 15:50 I’ve managed to figure it out.. I have 2 IP addresses in my network interface tab. (One for an internet connection, another directly to my PC)

I could see in the general tab (in network settings) that the wrong interface was my main IP rather than the one I had setup for the internet connection.

If you go into the interface tab and then top right (Service Sequence) click the correct IP address and then Apply. This just fixed the issue for me :) and the correct IP/interface is now showing in the network general tab
This worked for me as well, thank you
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yurok712
Posts: 8
Joined: 08 Sep 2022, 01:50

Re: Applications Center Not Working

Post by yurok712 »

I have issue with AppCenter.
TOS version: 5.0.166.00214.

When I open AppCenter I see blank pages with messages: "no valid data"

In TOSDaemon.log I has following errors:

Code: Select all

2022/09/16 13:16:26 [Recovery] 2022/09/16 - 13:16:26 panic recovered:
runtime error: slice bounds out of range [13:0]
/work/go/go/src/runtime/panic.go:117 (0x45a05e)
/work/PKGS/Assembly/tosdeamon/service/tpk/app.go:269 (0xfb9031)
/work/PKGS/Assembly/tosdeamon/service/tpk/app.go:306 (0xfb91a8)
/work/PKGS/Assembly/tosdeamon/controller/AppController.go:141 (0x1119664)
/root/go-src/pkg/mod/gitlab.local/golibrary/resp@v1.0.7/resp.go:63 (0xd57db6)
/root/go-src/pkg/mod/gitlab.local/golibrary/resp@v1.0.7/resp.go:51 (0xd57bbd)
/root/go-src/pkg/mod/gitlab.local/golibrary/resp@v1.0.7/resp.go:62 (0xd57d35)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0xd6e0aa)
/work/PKGS/Assembly/tosdeamon/middleware/middleware_model.go:164 (0xd6de26)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0xd72ac1)
/work/PKGS/Assembly/tosdeamon/middleware/xcsrf/x-csrf-middleware.go:94 (0xd72aa8)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0x1491283)
/root/go-src/pkg/mod/gitlab.local/golibrary/safe@v1.0.4/safe.go:48 (0x149126c)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0xd6b5de)
/root/go-src/pkg/mod/gitlab.local/golibrary/openssl@v0.0.0-20220520041315-7e4af9461ff4/openssl.go:157 (0xd6b5c5)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0xd700d5)
/work/PKGS/Assembly/tosdeamon/middleware/middleware_model.go:366 (0xd700bc)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0xd72863)
/work/PKGS/Assembly/tosdeamon/middleware/xcsrf/x-csrf-middleware.go:68 (0xd7284a)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0xd702be)
/work/PKGS/Assembly/tosdeamon/middleware/middleware_model.go:385 (0xd702aa)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0xb1217a)
/work/PKGS/Assembly/tosdeamon/middleware/logger/logger.go:110 (0xb12157)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0xaa0901)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/recovery.go:101 (0xaa08ec)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/context.go:173 (0xa9f750)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/gin.go:616 (0xa9f3b8)
/root/go-src/pkg/mod/github.com/gin-gonic/gin@v1.8.1/gin.go:572 (0xa9eefc)
/work/go/go/src/net/http/server.go:2916 (0x89f21a)
/work/go/go/src/net/http/server.go:1966 (0x89a216)
/work/go/go/src/runtime/asm_amd64.s:1571 (0x48c460)

How can I fixed up it?
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Applications Center Not Working

Post by TMSupport »

{L_BUTTON_AT}yurok712
Log in SSH terminal. Execute the following command. (Replace admin with the username logged in to TOS)

Code: Select all

rm -rf /etc/tos/config/admin/*
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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