Transmission stopped working after update

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PebbleChamp
Posts: 5
Joined: 09 Jul 2020, 07:23

Transmission stopped working after update

Post by PebbleChamp »

There was an update available for Transmission within TOS, so I clicked to update it. Now, it will not start. I've tried uninstalling and installing again, but it doesn't start. When I click "Start" it says Configuring, and then Operation Successful, but it remains Stopped and the icon does not appear on the desktop.

Is there a way to revert to the previous working version? Is there a directory somewhere that I can delete to do a clean install of the app?

Thanks!
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Transmission stopped working after update

Post by TMSupport »

Hi! Please refer to the article for troubleshooting.
viewtopic.php?f=75&t=2391
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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PebbleChamp
Posts: 5
Joined: 09 Jul 2020, 07:23

Re: Transmission stopped working after update

Post by PebbleChamp »

Hi. I tried that, and I am still experiencing the same problem. What else should I try?
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PebbleChamp
Posts: 5
Joined: 09 Jul 2020, 07:23

Re: Transmission stopped working after update

Post by PebbleChamp »

Here is my terminal output:

Welcome to TNAS
root@XXXX:~# find / -path '/mnt/md0/application/transmission' -prune -o -na me 'transmission' -print -exec rm -rf {} \;
/usr/share/transmission
find: /usr/share/transmission: No such file or directory
/usr/www/images/transmission
find: /usr/www/images/transmission: No such file or directory
/mnt/md0/application/pkgs/transmission
find: /mnt/md0/application/pkgs/transmission: No such file or directory
root@XXXX:~# cd /mnt/md0/application/transmission
root@XXXX:/mnt/md0/application/transmission# ls
blocklists dht.dat install.py resume settings.json stats.json torrents
root@XXXX:/mnt/md0/application/transmission# cd ..
root@XXXX:/mnt/md0/application# cd ..
root@XXXX:/mnt/md0# cd ..
root@XXXX:/mnt# cd ..
root@XXXX:/# find / -path '/mnt/md0/application/transmission' -prune -o -name 'transmission' -print -exec rm -rf {} \;
find: /proc/12134: No such file or directory
root@XXXX:/# cd /mnt/md0/application/transmission
root@XXXX:/mnt/md0/application/transmission# ls
blocklists dht.dat install.py resume settings.json stats.json torrents
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PebbleChamp
Posts: 5
Joined: 09 Jul 2020, 07:23

Re: Transmission stopped working after update

Post by PebbleChamp »

I figured it out. For posterity sake, I simply deleted the dht.dat and install.py files (after backing them up first!) and then it reinstalled and started up just fine:

root@XXXX:/mnt/md0/application/transmission# ls
backup blocklists dht.dat install.py resume settings.json stats.json torrents
root@XXXX:/mnt/md0/application/transmission# rm dht.dat install.py
root@XXXX:/mnt/md0/application/transmission# ls
backup blocklists resume settings.json stats.json torrents

Once I realized it was working again, I removed my backup folder:

root@XXXX:/mnt/md0/application/transmission# rm -rf backup
root@XXXX:/mnt/md0/application/transmission# ls
blocklists dht.dat install.py resume settings.json stats.json torrents
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