Bug: Clam Antivirus UI doesn't tell if properly updated

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1dimitri
Posts: 18
Joined: 30 Jun 2021, 19:25

Bug: Clam Antivirus UI doesn't tell if properly updated

Post by 1dimitri »

Hello

1. Install Clam Antivirus application
2. Go to Clam Antivirus Panel
3. Select Set up
4. The lower part of the windons called "Settings" indicates:
a. Green Check-Box is displayed
b. but an error message appears
Latest upgraded virus defined in: freshclam: error while loading shared libraries: libclamav.so.9: cannot open shared object file: No such file or directory

Model: F2-221, TOS: 4.2.14 with Patch 1.10, latest application version published
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Bug: Clam Antivirus UI doesn't tell if properly updated

Post by TMSupport »

We will verify and test here first, and get back to you later.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Toxster
Posts: 19
Joined: 29 Jun 2021, 17:19

Re: Bug: Clam Antivirus UI doesn't tell if properly updated

Post by Toxster »

I have the same problem.
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Toxster
Posts: 19
Joined: 29 Jun 2021, 17:19

Re: Bug: Clam Antivirus UI doesn't tell if properly updated

Post by Toxster »

Copying libcalmav.so.9, libclamav.so.9.0.4, libfreshclam.so.2, libfreshclam.so.2.0.0, libmspack.so.0, libmspack.so.0.1.0 from /mnt/md0/application/lib to /lib fixed it for me, but I think there is a problem in the configuration of the clam av application.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Bug: Clam Antivirus UI doesn't tell if properly updated

Post by TMSupport »

The problem of the virus database error is related to the new version of the system. It is not compatible, but it does not affect the scanning and use of Clam AV.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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nuwk3r
Posts: 1
Joined: 17 Jul 2021, 10:17

Re: Bug: Clam Antivirus UI doesn't tell if properly updated

Post by nuwk3r »

I am also having this issue. I followed Toxster's instruction's and am no longer getting the error. When I try running a scan I never see the results of the scan. I have also logged in via ssh and running a scan that way but it doesn't seem to work. I used the command clamscan -rv /
I have also tried scanning an individual file and it seems like it take hangs until I ctrl C.
I would definitely like to make sure ClamAV works after being hit with the Freakout Botnet. I would like to be sure there are no traces of it left. WARNING to other users: If you haven't upgraded to the latest TOS you should do so to protect the NAS from this Botnet: https://www.securityweek.com/new-freako ... ces-botnet
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1dimitri
Posts: 18
Joined: 30 Jun 2021, 19:25

Re: Bug: Clam Antivirus UI doesn't tell if properly updated

Post by 1dimitri »

TMSupport wrote: 12 Jul 2021, 16:30 The problem of the virus database error is related to the new version of the system. It is not compatible, but it does not affect the scanning and use of Clam AV.
So, when does a proper packaging of that application would be released by Terramaster?
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scavenger_ro
Posts: 26
Joined: 01 Oct 2020, 00:36

Re: Bug: Clam Antivirus UI doesn't tell if properly updated

Post by scavenger_ro »

Same issue here, I noticed it after upgrading to 4.2.15.
F2-423 proudly running UnRaid
1x Verbatim Store 'n' Stay Nano USB 3.0 32GB (BOOT)
2x 16GB Kingston KVR32S22S8/16 RAM (blocked by Terramaster)
2x 512GB SSD Samsung 970 EVO, BTRFS cache Raid 1
2x 10TB WD White Labels Helium Drives, BTRFS Parrity + Data.
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scavenger_ro
Posts: 26
Joined: 01 Oct 2020, 00:36

Re: Bug: Clam Antivirus UI doesn't tell if properly updated

Post by scavenger_ro »

Works as expected with new version.
Thank you.
F2-423 proudly running UnRaid
1x Verbatim Store 'n' Stay Nano USB 3.0 32GB (BOOT)
2x 16GB Kingston KVR32S22S8/16 RAM (blocked by Terramaster)
2x 512GB SSD Samsung 970 EVO, BTRFS cache Raid 1
2x 10TB WD White Labels Helium Drives, BTRFS Parrity + Data.
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