F2-423: Applications Center won't download anything

Discussion of applications not mentioned above.
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joek1973
Posts: 14
Joined: 25 Jul 2022, 13:43

F2-423: Applications Center won't download anything

Post by joek1973 »

As in the subject title, Applications Center won't download anything.

I have restarted the NAS but that didn't work.

Model number is F2-423
TOS version is 5.0.125-00162
BIOS is 5.19

Are there any logs I can post and how do I do that?
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titanrx8
Posts: 222
Joined: 17 Jul 2020, 06:17

Re: F2-423: Applications Center won't download anything

Post by titanrx8 »

Do you have a Firewall rule blocking Internet? My TOS servers are behind a Firewall and need to temporarily grant access to TM's servers to populate and access the app store.
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joek1973
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Joined: 25 Jul 2022, 13:43

Re: F2-423: Applications Center won't download anything

Post by joek1973 »

titanrx8 wrote: 28 Jul 2022, 01:13 Do you have a Firewall rule blocking Internet? My TOS servers are behind a Firewall and need to temporarily grant access to TM's servers to populate and access the app store.
Hi, they're allowed through the firewall, the applications are listed but it says downloading 0% and doesn't go any further.
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: F2-423: Applications Center won't download anything

Post by TMSupport »

{L_BUTTON_AT}joek1973

Please update to TOS 5.0.144.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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joek1973
Posts: 14
Joined: 25 Jul 2022, 13:43

Re: F2-423: Applications Center won't download anything

Post by joek1973 »

{L_BUTTON_AT}joek1973
TMSupport wrote: 28 Jul 2022, 18:04 Please update to TOS 5.0.144.
Hi @TMSupport I've done that. No change, it still shows 0% downloading. Will email you. Cheers Joe
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