D2-310 cannot work correctly
Posted: 29 Aug 2020, 12:46
I have 2 WD purple 4TB.
I am not sure when my D2-310 start not working properly. It was set to RAID 0 mode. It worked perfectly with high read/write speed. 2 lights are green. I usually turn it off after not in use.
Last month its lights became 1 green and 1 blinking yellow. I read the manual and knew that is synchronizing data from disk 1 to disk 2. But after 1 night I found the lights became 1 green and 1 yellow (not blinking. almost yellow, just like switching between 0.6 second yellow and 0.6 second green)
I tried hot/cool restarting both computer and D2-310 but no luck for many times.
I tried 2 PC and 1 NUC, same lights behaviors.
I tried installing a newly bought WD purple 4TB to slot 2, same lights behaviors.
I tried reinstall intel chips drivers. it did not work.
I tried to troubleshoot and found something:
If 2 disks are installed, the copy speed would drop to almost 0 bytes/s randomly in RAID 1 and Single mode. In RAID 0 mode, the copy could not continue and after error occur, the disk would be unrecognized by my computer.
Just like only one disk got power when 2 disks are installed.
Here are some screenshots for the copy testing:
The D2-310 was reset and drive was re-initialized before all the testings.
All the tests were copying 1 same file of which size is about 2.5 GB from internal disk to D2-310.
(Kindly ignore the language in the screenshots. I changed the Windows 10 to English after some tests while I realized it is more proper.)
In Single Mode, only 1 disk is installed, D2-310 worked correctly: In RAID 0 mode, only 1 disk is installed, D2-310 worked correctly: So I confirmed that my computer and usb cable has no issue.
In Single Mode, 2 disk are installed, D2-310 not worked correctly: In RAID 0 Mode, copy speed drop to 0 bytes/s and error occur. After error, the disk became uninitialized: Before copy, the disk is 8 TB:
I am not sure when my D2-310 start not working properly. It was set to RAID 0 mode. It worked perfectly with high read/write speed. 2 lights are green. I usually turn it off after not in use.
Last month its lights became 1 green and 1 blinking yellow. I read the manual and knew that is synchronizing data from disk 1 to disk 2. But after 1 night I found the lights became 1 green and 1 yellow (not blinking. almost yellow, just like switching between 0.6 second yellow and 0.6 second green)
I tried hot/cool restarting both computer and D2-310 but no luck for many times.
I tried 2 PC and 1 NUC, same lights behaviors.
I tried installing a newly bought WD purple 4TB to slot 2, same lights behaviors.
I tried reinstall intel chips drivers. it did not work.
I tried to troubleshoot and found something:
If 2 disks are installed, the copy speed would drop to almost 0 bytes/s randomly in RAID 1 and Single mode. In RAID 0 mode, the copy could not continue and after error occur, the disk would be unrecognized by my computer.
Just like only one disk got power when 2 disks are installed.
Here are some screenshots for the copy testing:
The D2-310 was reset and drive was re-initialized before all the testings.
All the tests were copying 1 same file of which size is about 2.5 GB from internal disk to D2-310.
(Kindly ignore the language in the screenshots. I changed the Windows 10 to English after some tests while I realized it is more proper.)
In Single Mode, only 1 disk is installed, D2-310 worked correctly: In RAID 0 mode, only 1 disk is installed, D2-310 worked correctly: So I confirmed that my computer and usb cable has no issue.
In Single Mode, 2 disk are installed, D2-310 not worked correctly: In RAID 0 Mode, copy speed drop to 0 bytes/s and error occur. After error, the disk became uninitialized: Before copy, the disk is 8 TB: