I have a brand-new unit. It has two brand new 6TB drives in it.
It's a week old.
Every two minutes, the drives power down, then another minute or two goes by, and it spins back up again.
I'm on a MacBook Pro. I have no ability to control energy savings on the drives - WHAT is going on!?
DS2-310 Keeps Powering Down
Re: DS2-310 Keeps Powering Down
May be the power button is faulty, please contact the service team to have a new replacement.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)