Drive screws available for D5-300C? Box was discarded with screws inside

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vr84
Posts: 25
Joined: 26 May 2022, 19:08

Drive screws available for D5-300C? Box was discarded with screws inside

Post by vr84 »

Hi, I recently purchased a D5-300C and the box was discarded which contained some of my remaining bolts required to mount the 3.5 inch drives.

I only realized today when I finally purchased some new drives to fill it with.

Any idea if these screws used in the D5-300C are generic and can be purchased? Otherwise can Terramaster sell me some? I am located in Melbourne, Australia.

Thank You
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crisisacting
Posts: 253
Joined: 20 Jan 2022, 16:42

Re: Drive screws available for D5-300C? Box was discarded with screws inside

Post by crisisacting »

3.5" HDD usually requires 6/32 mounting screws & 2.5" drives are normally M3 mounting screws; the length may be longer for these to mount through the drive sled.

Hopefully support replies with lengths for you to buy them locally unless they can ship out a free package of them to you.
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: Drive screws available for D5-300C? Box was discarded with screws inside

Post by TMroy »

{L_BUTTON_AT}vr84
You can contact our dealer in Sydney, they may provide you some screws. www.noontec.com.au
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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JayWakers
Posts: 1
Joined: 31 Jul 2023, 19:11

Re: Drive screws available for D5-300C? Box was discarded with screws inside

Post by JayWakers »

I know it's been a few months, but I hope you've found the screws you needed for your D5-300C by now. If not, don't worry, there are still options available.
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