Adding a single drive to D5-300C

USB RAID storage for photographers, music producers, movie collectors
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taylorim
Posts: 1
Joined: 04 May 2020, 22:15

Adding a single drive to D5-300C

Post by taylorim »

Hi,

I have a D5-300C and for a year or two have had drives in bays 1 & 2, mirroring. I have tried to add a drive to bay 5, as a single drive. The drive LED lights, but I do not see the drive on my MAC, even in the disk utility. The new drive is from an existing hdd enclosure and I am trying to consolidate into one unit. I have tried powering off and on the D5-300C. Any help will be gratefully received.

Thanks
Ian
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TMroy
TerraMaster Team
Posts: 2607
Joined: 10 Mar 2020, 14:04
China

Re: Adding a single drive to D5-300C

Post by TMroy »

Hi lan,
As the controllers from different supplies may not fully compatible, the system partition or file system of the drive was not recognized by D5-300C. You can try bay 3 or 4, or you may need to reformat the drive before you plug it in your D5-300C.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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