D5-300C Loud Vibration Noise

USB RAID storage for photographers, music producers, movie collectors
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mhegyi
Posts: 3
Joined: 29 Oct 2020, 02:10

D5-300C Loud Vibration Noise

Post by mhegyi »

Frequently, I hear loud vibration noises from my D5-300C. it disappears if I press down on the external housing. Has anyone else experienced this? Any solutions?
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: D5-300C Loud Vibration Noise

Post by TMSupport »

Please find the S/N at the bottom of the device and send to us, also please advise your HDD model number.
Please try to put a thick book under the device to see if anything better.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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