Windows stopped recognizing D5-300 RAID5

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halopes
Posts: 1
Joined: 17 May 2021, 15:01

Windows stopped recognizing D5-300 RAID5

Post by halopes »

Hello,

I have a brand new Terramaster D5-300 with 5x 8TB Barracuda configured as RAID5 which was working fine on Windows 10 but suddently after a power down Windows stopped recognizing the unit.

I'm using the original power supply and connecting the DAS directly to the PC.

The RAID manager seems to recognize the unit but on Windows partition manager the drive is listed as RAW.

Any help would be much appreciated.

Thanks!
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TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: Windows stopped recognizing D5-300 RAID5

Post by TMS »

Please refer to this link:viewtopic.php?f=25&t=1609&p=8753&hilit=RAW#p8753
Please check if your hard drive is healthy:viewtopic.php?f=75&t=1125
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
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