D5-300: Windows does not regognize the hardware - firmware

USB RAID storage for photographers, music producers, movie collectors
Locked
User avatar
xaribmas
Posts: 1
Joined: 08 Jan 2021, 17:43

D5-300: Windows does not regognize the hardware - firmware

Post by xaribmas »

Hi,

I had to replace my D5-300 by an Orico because from day to another it did not recognize the disks. It seem that the device entered in a loop trying to get the info from the disk with no success. I just plugged the disks into the new TDAS Orico and all them worked perfectly so the problem does not fall down the disks but D5-300. Is there a firmware for D5-300 or any other thing I could do? I owuld like to use again my D5-300 that just worked for 1 year...Now windows dos not regoznize the device.

Thank you
User avatar
TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: D5-300: Windows does not regognize the hardware - firmware

Post by TMS »

Hi,
Do you installed Raid Manager on your computer?
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
Locked

Return to “USB Series”