My D5-300 not anymore accessible since OS Big Sur update

USB RAID storage for photographers, music producers, movie collectors
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ChrisGam
Posts: 1
Joined: 20 Nov 2020, 18:09

My D5-300 not anymore accessible since OS Big Sur update

Post by ChrisGam »

Hi,

My Terramaster D5-300 is not anymore accessible ( not mounted) since the upgrade from Mac OS Catalina to OS Big Sur.

Raid Manager indicate not disk.

How to solve this problem ?

Thanks for your help,

Christophe
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TMzethar
TerraMaster Team
Posts: 1217
Joined: 27 Oct 2020, 16:43

Re: My D5-300 not anymore accessible since OS Big Sur update

Post by TMzethar »

Due to Mac upgrade of Big Sur 11.0, many merchants' products are not compatible.
1. We suggest that you wait for us to update the RAID client program, you need to pay attention to our official download center to release the new version.
2. Or you can choose to downgrade the Mac version to 10.15.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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