Periodic ticking noise in 3.5" HDD for D5-300C

[huckleberry]

Hello,

I recently installed a 3.5" HDD in my D5-300C. Every ten seconds or so there is a "tock" sound which may be a normal reading noise but it is a little unsettling. Sometimes several happen in quick succession. Does anybody know what this is? Thanks

[TMSupport]

please keep the D5-300C diskless to see if it still make the "tock" sound. If no, the unit itself is ok, and it should be the sound of HDD reading/writing.

[TMroy]

If you installed the Raid manager or other third party storage management tools? If yes, close the program or tool.

[ScotBoy12]

Hi there,

I'm having the exact same issue with the same model. It happened previously then disappeared - it's now come back. It's only drives 1&2 with are in RAID 1.

These drives contain my personal photo collection and no program is open to access these drives yet it ticks 24/7. As we're working from home it's become extremely annoying and I have to now turn the unit off when not using it.

Any help appreciated!

[TMroy]

There is program or application keep active your drive, you need to find out the program and close it.

[ScotBoy12]

Do you have any idea how I could go about that? Thought of this previously but couldn't find a way to source the software accessing the drives. I'm running Mac OS X Catalina

[TMroy]

I don’t know. Maybe you can try it on another computer, and find out what is different in the running programs.