D5 Thunderbolt Unit Doing something on startup or reboot

RAID storage for video editing professionals or who care much about the speed
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flcoasterguy
Posts: 2
Joined: 19 Jul 2022, 05:54

D5 Thunderbolt Unit Doing something on startup or reboot

Post by flcoasterguy »

Whenever I start up my computer, or reboot it, my D5 unit just grinds away on the drives doing something for hours. I don't get any indication on the computer that anything is being read or written from the unit, but it is so annoying that it does whatever it is doing for hours. I hate to reboot my system even if needed because it will start all over.

Does anyone have any insight as to what the unit is doing, and if there is a way to stop it?

Thanks!
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: D5 Thunderbolt Unit Doing something on startup or reboot

Post by TMSupport »

Are you using Windows OS? This issue usually comes from the HDD scan detection after the computer restarts. You can turn off the self-test function by entering the BIOS on the PC motherboard.
To contact our team, please send email to following addresses, remember to replace (at) with @
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flcoasterguy
Posts: 2
Joined: 19 Jul 2022, 05:54

Re: D5 Thunderbolt Unit Doing something on startup or reboot

Post by flcoasterguy »

This is on a Mac. After chatting with TerraMaster support, I believe it is the Spotlight indexing that is processing for so long. I am using my RAID as a Time Machine backup, so the indexing can't be turned off.
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