TerraMaster Official Forum

Not very good with MACs but I was successful in installing using guide before the update to Monterey.

After the Monterey update to MAC M1 laptop, Raid Manager Pro stopped connecting.

No problem I download file again and followed the guide, it looks like it installs but I try to verify using kextstat | grep high* and nothing is found.

One other thing that is different now is that I do not get the "allow" popup message during the install.

Let me know what steps I can take, thanks.

Please keep the Thunderbolt 3 device turned on and connected to the computer.
Then enter "kextstat | grep high*" to check whether the driver is installed successfully.

Thunderbolt 3 RAID driver installation guide (Apple M1)

result: "No variant specified, falling back to release"

Under System Information/Extensions - I do see "HighPointRR 4.23.6 with a last modified date of 11/16/21 but it marks NO for loaded.

Under System Information/Installations - I have "HighPointRR RAID Controller" listed about 12 times, so it tracks the installs I tried yesterday and the initial successful install on 2/15/22.

Let me know next steps, thanks.

ballistichog wrote: ↑17 May 2022, 22:23 … do see "HighPointRR 4.23.6 with a last modified date of 11/16/21 but it marks NO for loaded.
… have "HighPointRR RAID Controller" listed about 12 times, so it tracks the installs I tried yesterday and the initial successful install on 2/15/22.

Based on this view of the internals of a D5, it's definitely a HighPoint controller.

I also get a message when I plug in D8 that is ON with all green lights...

Cannot Use Thunderbolt Accessory
Connect accessory to a Thunderbolt port on this Mac.

Hi! Please follow the steps below.
1. Refer to the step 3 of the article to uninstall the RAID driver.
2. Refer to the article to install RAID driver.

Note: Remember to change the security policy to "Reduced Security".

I followed steps, it installs and restarts, but kextstat | grep high* does not show it loaded.

If I go to System Information/Estensions 4.23.6 HIghPointRR shows notarized, not loaded and obtained form identified developer.

Still when I plug in D8-331 a message "Cannot Use Thunderbolt Accessory" pops up. It is on and has all green lights.

Is there a way to reset the D8?

So maybe it's a hardware issue with the D8-331, is there any tests or procedures to check it? I only have the mac m1 laptop with thunderbolt to test with. Thanks.

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