M1MAX + D5 TB3 not working - please help

RAID storage for video editing professionals or who care much about the speed
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blackmade
Posts: 1
Joined: 15 Dec 2021, 21:33

M1MAX + D5 TB3 not working - please help

Post by blackmade »

Hi,

I have a brand new MacBook Pro M1 Max and the Terra-Master D5 TB3 5 bay with a Raid 5.
With my old computer it worked fine, now I am not able to make it work.

I followed precisely the given instructions. The Raid showed up directly after installation but once Ive rebooted and set the settings back to "full security" it will be not recognized by the system.

It is a bit urgent and the support is currently offline.

Can someone help?
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: M1MAX + D5 TB3 not working - please help

Post by TMSupport »

Hi! You should change the security policy to "Reduce Security".
In addition, please don’t repeat the post.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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