Replace drive and rebuild

RAID storage for video editing professionals or who care much about the speed
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User avatar
themk
Posts: 2
Joined: 16 Nov 2021, 14:25

Replace drive and rebuild

Post by themk »

I have a D5 thunderbolt 3 with a RAID 5. WIndows 10. RAID is now critical and want to be sure I know the procedure to replace a drive.

On the Logical tab of RAID Manager Pro, I select maintenance
Select Add
Select Stop
Remove defective disk and install new one
Then select Rebuild?

I replace the bad drive by hot-swapping, not with unit off, is that correct? I do not have to prepare or format drive first, just install?

If this is wrong can you provide the correct way?

Thank You
User avatar
TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Replace drive and rebuild

Post by TMSupport »

Hi!
The device supports hot-swap, but the buzzer will beep.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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