Mac OS Monterey Compatibility?

RAID storage for video editing professionals or who care much about the speed
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daily2500
Posts: 12
Joined: 14 Nov 2020, 20:36

Mac OS Monterey Compatibility?

Post by daily2500 »

Has the TerraMaster D5 Thunderbolt 3 been certified to work with Monterey? It is being released on the 25th October and haven't seen any updates on this...
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: Mac OS Monterey Compatibility?

Post by TMSupport »

Hi! It is not recommended to update now. After the official version is released, we will verify it further and update the Monterey_RAID driver, and we will post information on the official website and forum.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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daily2500
Posts: 12
Joined: 14 Nov 2020, 20:36

Re: Mac OS Monterey Compatibility?

Post by daily2500 »

Hi, Monterey has been out for beta testing since 6 months ago. It is plenty of time for vendors to test their software against the beta to make sure it is ready for when the new OS is released. It's bad practice to wait until the release of the OS and then start updating your software to work for it.
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edgley
Posts: 27
Joined: 25 May 2021, 17:40

Re: Mac OS Monterey Compatibility?

Post by edgley »

And now that it is out and installed, what is one supposed to do please?
(other than look before I leap)
============================
D5 /TB3 / 5x4TB
iMac 2017 / Ventura

NOW: iMac 2011 / High Sierra.
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
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Re: Mac OS Monterey Compatibility?

Post by TMroy »

Monterey does not compatible with D5 thunderbolt 3 now. please pay attention to our update.
Every update of apple macOS is not compatible with a large number of external devices, which is very frustrating.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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edgley
Posts: 27
Joined: 25 May 2021, 17:40

Re: Mac OS Monterey Compatibility?

Post by edgley »

Wow.
Mines been working fine - with no driver installed at all!
============================
D5 /TB3 / 5x4TB
iMac 2017 / Ventura

NOW: iMac 2011 / High Sierra.
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Sandro
Posts: 1
Joined: 17 Jan 2022, 05:32

Re: Mac OS Monterey Compatibility?

Post by Sandro »

Hey, it is not working on my Terramaster on Monterey 12.0.1 and the link is not working.
please help
thanks :)
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Mac OS Monterey Compatibility?

Post by TMSupport »

{L_BUTTON_AT}Sandro
Hi! Please refer to the article for troubleshooting. viewtopic.php?f=85&t=2700
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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